iSpring RCS5T Commercial Tankless Reverse Osmosis RO Water Filter System with 1.5:1 Pure to Drain Ratio, Pressure Gauge

Please see update below.We live in the Dominican Republic where even the city water is not so good so we had a whole house (+2 apts.) and animals using a filter and UV system for over 15 years. We have not had any city water for over 18 months now and in severe drought. We also have rain water systems to collect but with no rain, no water. Water trucks have over tripled their costs and the water that they deliver is from one of the most polluted rivers around. You DON'T want to know what we found when we cleaned it.We finally put in a well and hit water at 30 feet. We are on the Ocean so expected some salt but hit good water above sea level. The aquifer is mainly in petrified coral so very high in calcium. Everyone here has 3rd world septic systems so that also added to concern. But the water was OK for the lawns (aka extra pasture), gardens and horses. Word got around about my well and in 2 months, at least 20 wells drilled within 1/4 mile. The well water became unusable for anything as many went too deep and let the sea water inter as the fresher water was sucked up. We also noticed a very bad algae/bacteria problem in our pools and 2 cisterns.After much research and questions to Helen @ iSpring, we bought this unit. (THANK YOU HELEN!) We concentrated on what we had and what we needed to accomplish. Electric is also very dirty here so we are 90% solar with a good inverter and battery systems. Importing anything is expensive to ship and the custom taxes are outrageous. We needed to get this right the first time. Not worth shipping it back.Since most of our water systems are in a dedicated room, it was fairly easy to get up and running in a few hours with no real expertise needed. Advanced planning may be very important.1. A couple of changes so that the well is dedicated to this RO system.2. Well water goes through a de-scalar. (we already had so we just moved it.)3. to an old sand filter that we cleaned up.4. to a UV sanitizer that we already had. (I didn't want the bacteria and algae getting into the rest of the system. Though the RO will handle some/much/?? it may not be able to kill and separate all.)5. 30 gallon pressure tank equipped with gauge, well pump on/off pressure switch, tank drain and connection to the RO.6. Followed or figured out the RO system and hung it on the wall. (instructions are very poor so it took awhile)7. New elec. serge protector mounted. Shelf for filters.8. The RO fresh water line goes directly into our non-pressurized cistern. No other pump needed.9. Waste water run into PVC drip pipes into the gardens. No other pump needed.10. Prior to the unit arriving, we transferred around 7,500 gallons from this cistern into our second one to go in and scrub/sanitize it. Lot's of algae (and other stuff that you don't want to know about.).11. Turn on well pump, fix a couple of leaks and open valve to RO and plugged it in.12. Being that our cistern my have other contaminants leach in or I need trucked water added, that independent system also has it's own filters and UV.Observations:1. Our 1 hp well pump will only give us around 65 psi while the best production would be at 75psi. (or higher?) I set my well pump controller at 42/62.2. At that pump settings, I was getting 540 gallons per day.3. Though I have not had the water tested yet, It is clear, no smell and tastes great.4. The motor is very quite.5. I have had NO issues in the week that I have had it running; 24 hours every day.6. Electric usage is not a problem with our systems.7. Waste water is doing great with my plants and even that is a lot cleaner.8. Filters are available and good prices.I have read the Q&As and comments and thank those that have posted and most I agree with. Again to Helen.... THANKS for your support @ iSpring.After just a few days, we are very satisfied with this unit. We will give it a couple more weeks but I've already picked a spot for a second unit to be mounted right next to this one.(the name that appears as the author is my wife... lol)9/22/15 UPDATE:Our 1st unit has worked at just about full production running 24/7 since we put it in. We just installed 2 more and up in running within a couple of hours of getting them and had everything planned so it was real easy for us being that we had worked through the instructions that are just very poorly done. Most of the info that the distributor states is OK BUT, let's take a look. I'm NOT going point out the differences between the distributors statements vs the instructions. My observations are my own.1. This is a 110 volt unit and NOT a 220 V as the manual says. The manual states that it MUST be grounded but the unit comes with a 2 prong 110 V plug. The unit has a down-step from AC to 36 V DC that feeds the booster pump that helps the system but not by much.2. The manual uses all sorts of different measurements and is not consistent.A. Water pressure in the manual is in MPa. Gauge is in PSI. Different figures for "operating pressure" and "suitable water pressure".? I converted and figured that the best PSI is between 72.5 and 101.5 in order to get close to the 500 gpd. I does work below that but output is going to be lower.B. Most homes have water pressure at around 45 PSI for city water. Well systems can be adjusted, like I did, but be very careful that you don't start blowing up your plumbing if you boost too high. Our new 1.5 hp well pump is dedicated to and directly to other filters/UV and our RO system and the first unit did not leak when pressure was at 120 PSI for a couple of weeks. We did have to repair other leaks. With the 3 units running we average 90 PSI for each unit with the gauge a little higher before the units. (some fluctuations due to our dirty power that effects the well pump.)C. The manual states that this unit is for less the 1000 PPM and does not include nor address biological problems. We have pre-filters and UV since our well water is closer to 2000 PPM and we know that we have all sorts of bacteria and stuff in the well water. Our processed water is around 57 PPM that goes into our water cistern. That water is treated AGAIN with filters and another UV since our cistern most likely has outside infiltration via leaching.D. DUCK... INCOMING? Consumables/filter replacement. (This is gonna hurt.) You will see filter packages that will last you a year. True IF you follow the manual and use their water usage rates.D1. average family of 3 uses 10L per day. (Drinking water only?) That's 3.3 L per day per person. That's less then a gallon per day per person.D2. According to other sources; the low average is 80 gallons per person per day that equals 303 L per day per person. This includes drinking water, cooking, bathing and toilet.D3. Using the RO unit 24/7 the filters, without pre-filters, will need to be replaced every 3 to 5 days. Now the manual starts using "Tons" but I don't know if these are US or Metric tons. Let's use US.D3a: 1st and 2nd filter is good for 7.5 tons of water. = 2,018 gallons. @ 500 gpd need to change these filers every 4 days. (Without pre-filters. We have an older flushable filter that we back flush twice a week and a larger filter that we change every 2 months so we replace the 1st RO filter once a month.) Monitoring the well water incoming gauge and comparing gauges on the RO units is very helpful to determine when filters might need changing.D3b: Filters 3 and 4, every 3 to 5 days.D3c: RO membrane is an unknown but it stated that it is good for 2 to 3 years. ??? That brings us to...E. "Flushing" the RO membrane? It states that it should be flushed but never gets close to telling you how to do this. @ US $150.00 for a membrane, I'd sure like to know how to extend the life of these. All 3 of them. Edit 9/25. We asked this question and received a quick reply from iSpring ; thank you. This unit has an automatic flush so I don't need to do anything. Nice.F. This unit can be installed under sink as an On Demand unit. It does have a unit high pressure shut down sensor so when the sink faucet is shut off the unit shuts off. Open the faucet and the low pressure sensor turns it on. This would work well with refrigerator ice makers/water units and several other dedicated facets. It depends on your layout, needs, and what you have to work with. Ours is a full time water production into a 8000 gallon cistern.G. Buying filters and the RO membrane can be confusing with the way that they are described. Be careful so that you are buying the correct items.CONCLUSION: I've looked at a lot of systems. To import a system costs us around 38% more then the purchase price. Either we have a water solution that works or?Please feel free to ask questions or post comments.

Customer service is top notch! I purchased this unit over two years ago and was not happy with the o-ring design on the canisters. They would always spit out the oring and cause a leak. They were machined incorrectly and installing them was a long nightmare.Other than that the machine has worked awesome. I needed more o rings and contacted them for more. They went above and beyond and just sent me a whole new updated system with new heads and canisters.. That’s amazing and nobody offers customer service like that anymore. I will buy from I spring again!!!

We purchased the iSpring RCB3P Reverse Osmosis RO Water Filtration System, 300 GPD system in 2017. Initially there were damaged parts from shipping but the parts were promptly replaced (Nick from customer service is awesome). Our water was high in sodium and this system reduced the TDS from 450 to under 30. Prior to this system I was buying filtered water in 3 and 5 gallon bottles which was running me over $300 a year so this system has paid for itself multiple times. The system has worked flawlessly since 2017. We couldn't be happier with this unit.The frame of the unit is quite hefty and the motor, pressure gauge, and other electronic items appear to be installed well. I will update my review after I am able to test the unit.This unit cost over $500.00 so the initial issues are very disappointing especially since I have no idea how long it will take to get the broken part.1/16/18 UpdateI sent iSpring an email via their Contact Us option from their website late at night after posting the above review.. I received an email from one of their representatives (James) the following day. He has been working with me to resolve the broken Inline Carbon Filter connections. He first had to verify my purchase. He is in the process of shipping me the replacement part now. So at this point iSpring customer service has been very responsive implying that they are concerned about the quality of their products and customer satisfaction. I will provide more feedback once I am able to test the unit.1/21/18I received the replacement Inline Carbon Filter on Friday 1/19/18. I was disappointed in that the replacement filter was a 1500 gal rated filter and the original filter was a 3000 gal rated filter.I'm upgrading this to 4 stars, if I hadn't had to deal with the connector issues and if I had known that I needed to do all the reducing and expanding of tube connections I would have given this a 5 star. The following information may help prevent some frustration.I believe that ISpring has some quality control issues since the iSpring RCB3P GPD Commercial Grade Reverse Osmosis Water Filter System w/Booster Pump and Oversized Pre RO Filters unit was damaged upon arrival and the iSpring 20 gal storage tank I purchased was also damaged upon arrival. The damage did not alter the functionality of the units they just caused some frustrations.During the test phase of the RO system I found another connector that had been broken during shipping. I didn't find the second broken connector until about 8:30 PM when I opened the water valve to the RO unit. Very inconvienent running to a parts store when they are all closing.I'm not sure why but the design of this RO unit (RCB3P) has an input of 3/8" OD tubing but the tube size is reduced to 1/4" OD tubing through the membrane cartridges and carbon filter. The output lines to the faucet and storage tank is 1/4" OD. The input to the iSpring 20 gal storage tank is 3/8" OD. I wasn't able to find connectors that reduce from 3/8" OD to 1/4" OD and visa versa so I had to spend a lot of time at hardware stores to find parts to do the trick. This is very frustrating and inconvenient for the customer.I will say that once all the issues were fixed the unit appears to be working well. My TDS reading before the unit was 435 and the TDS reading from the RO faucet is 26. I did run the unit for some time before taking the RO TDS reading since I wanted to flush out all the lines. In addition, the storage tank recommends that the tank be flushed after the first filling. Be sure to run the faucet and tank lines into a bucket or drain before connecting them to the house RO line and tank, this flushes out the lines all the carbon from the carbon filter.On the positive side: I installed a sharkbite pressure guage and a sharkbite shutoff valve just before the reduction from my house 1/2" copper line to the 3/8" OD tubing line. My pressure is slightly over 50 psi going into the unit. Our water pressure from an outside faucet typically fills at 5-6 gal per minute. The RO unit produced about a gal of RO water a minute with about a gal of waste water (to get this information I placed the drain hose in a 5 gal bucket and the RO faucet hose in another 5 gal bucket and timed the test). I'm not sure how this unit works without the booster pump but I highly recommend getting the unit with the pump since all the wiring and other electronics are already installed. Don't be alarmed if the pump appears to run for a long time. Once I started filling the tank It took about two hours for the tank to fill and the unit to pressurize enough to turn off the pump (the gauge on the RO unit read about 1 when the unit turned off). When the unit turns off the water coming out of the waste water line will also stop.Our RO water has no smell or taste so I'm not sure why some of the other reviews had those complaints, maybe they didn't flush the lines and tank and some of the flux or other plumbing chemicals got into their tank and now it's hard to get it out. As I did, I suggest placing both RO output water lines (line to the faucet and line to the tank) into a bucket or drain before connecting the lines to the faucet and tank, this will help remove anything in the lines and avoid contaminating your tank. I ran my unit in this configuration for about 20-30 minutes.It's been one day and now that the unit is working my frustration is quickly diminishing. I'll keep my fingers crossed that the design of the unit is a good design. Good Luck.

I have had RO systems in the past. I guess you can say I'm a bit of a water snob, I cant stand the flavor of city water. Past systems were okay but couldn't keep up with my fish tank and family demands. This one is great. It keeps up with everything.Install was simple but I ran into a little snag. I tried to run the water line nearly 40'. After contacting Nick at iSpring he made a few suggestions and I'm back up to normal water pressure again.My only complaint would be that I didn't see any water run limitations in their description however their excellent customer service made up for it. So if you are looking to run water more than 20' you may need to add a demand pump as well.