We ship to most countries worldwide from our global hubs. Some delivery options may vary by destination.
Orders are typically processed within 2-4 business days before shipment from our consolidation hub.
Standard shipping costs are calculated at checkout based on your delivery address, order value and weight. PRO members benefit from free standard shipping in eligible countries. Express shipping options are available in selected regions for an additional cost.
We partner with major international carriers including DHL, FedEx and UPS for reliable delivery and tracking.
After processing, transit times vary depending on destination and selected service:
Where applicable, duties and taxes are included in the shipping cost shown at checkout so you won't be asked to pay additional charges on delivery (in most countries). For destinations where import clearance is required by local authorities, you may be contacted directly.
Once your order is dispatched, you'll receive a tracking number by email. Via your account you can monitor your order status. If you notice damage on exterior packaging on delivery, please refuse receipt and contact our support team immediately. If you discover damage after accepting delivery, please contact us within 7 days.
If your package is delayed beyond the estimate, please check your tracking information. If tracking shows no update for more than 48 hours after the expected delivery date, contact our support team via live chat or email and provide your order number, address and tracking number.
For any shipping related inquiries please use:
We may revise this policy from time to time. The last updated date will appear at the top of this page. Continued use of our services after changes constitutes acceptance of the revised policy.
