For your convenience, OliveNation re-packaged this item from a larger size Callebaut milk chocolate couverture into this 3 lb bag. Therefore, the item does not arrive in the manufacturers original packaging. Due to the nature of this product, the chocolate may melt during shipping. This does not ruin the chocolate and it is perfectly fine. The Callebaut general-purpose chocolate is excellent for all your milk chocolate recipes. The Belgian callets are ideal in various applications and great in milk chocolate ganache. The callets save you time because you don't have to shave or break it into pieces. It is ready to use and the flavor is exceptional (It may melt down a little more than typical chips in baking). Moderate-to-thick in viscosity, it can also be used for medium" (rather than "thin") shell moulding and dipping, and will produce a slightly thicker shell. It has a darker colour, an intense cocoa taste, smooth with caramel flavours and creaminess.