If you have any questions or encounter a problem with the appearance or function of our products, please contact us directly. We are committed to resolving any situation in which our product does not meet your expectations. We offer a one-year warranty replacement for quality issues and a 30-day hassle-free replacement or return within 30 days of purchase. For more details on our refund / return policies please contact us @ 310-735-2000 or email us @customerservice@cesupply.com. (M-F, 9am - 5pm PST).