Citadelle's quality policy is to transform and commercialize first-quality 100% pure maple, honey and cranberry products, so that they adequately meet the needs of customers and regulations assuring, Among other things, food security according to standards recognized by GSFI. Citadelle also relies on the capabilities of its human resources to assure the complete satisfaction of its customers. Team work and innovation, managing to prevent non-compliance, continuous improvement, mastery of processes, vigilance respecting food safety and the development of new products are all responsibilities of our employees, and are all carried out in live with the tenets of sustainable development. The pursuit of quality guides our actions and challenges our abilities in offering products and services that become the standard for quality in the industry. At Citadelle, ongoing innovation is a major pillar of our business strategy. Our members, staff and customers all have a place in our innovation strategy, which in turn becomes a significant competitive advantage.
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