We want you to be satisfied with our products and services. Please contact us first for your replacement or refund.No need to return please. 3-Way Grease Loading: Bulk Suction Fill, Filler / Dispenser Pump Working pressure up to 6000 psi, standard 14 Oz.and 14.5 Oz Cartridge The O-ring sealed and non-slip rubber grip Quick problem solution: 1. Not pumping(normally caused by trapped air in grease) --Use a pin to press down the ball valve in the vent on pump head, meanwhile pump the grease till it come to coupler. Or--Untighten the head cap a little bit, meanwhile pump the grease till it come to coupler. 2. Hard to remove the coupler from the zerk fitting --This is normally caused by kept pressure in coupler, untighten the coupler or hose a little bit. Then will be able to remove the coupler from the zerk fitting easily. You can disassembled grease connector and contoured the four grip jaws by filing/ stoning to better release. 3. It is highly recommended that this product or any grease gun be purchased with a compatible quick release coupler to assist with the automatic release of pressure. Otherwise the user might need to manually release the pressure to remove the zerk fitting. Package Include: 1 x Professional Pistol Grip Style Grease Gun 1 x 18 inch Flex Hose with Spring Guard with coupler 1 x 5-1/2 hard metal extension tube 1 x sharp type nozzle.
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