This product is Not Returnable. It may be exchanged by seller in case of factory damage on a case to case basis. Cancellation for Live Plants items is allowed before the shipment is dispatched. You can request cancellation through Your Orders page or by contacting customer service within that time. If a product is received in a damaged or defective condition, you need to contact the seller/ customer service within 1 days of delivery. The A-to-Z Guarantee is available to you.
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