USA TODAY Print Magazine

My nephew was sentenced to 24 years in the "Ham" for a stupid stunt when he was 17 (attempted robbery with two 16 year old boys). The "Ham" is an old state prison near Lovelady, Texas. Clyde, from Bonnie and Clyde, served time there. There are no TVs, little access to outside information, no air conditioning or heating, and certainly no cell phones.Families are not allowed to send gifts. The only option families have is to pay a publisher to send books and magazines. Even these are reviewed by the prison officials for "acceptable" content. You can't send holiday gifts, nothing but letters, books and magazines. I received an official letter from a prison official saying "you can't send extra stamps in your letters.. it's a 'violation'".Well my nephew loves USA Today! It's the best source of news and cultural information that's printed daily, and it's a great holiday gift. His release date is not for another 4 years, but since rehabilitation is mostly "virtual" in Texas, USA Today is helping to prepare him for the shock he'll have when he steps outside that prison after 24 years. Without USA Today he wouldn't know much about cell phones, personal computers, gps devices, etc. Now when we visit him, we can talk politics, technology and national events with him. Without USA Today our conversations revolve around prison food with is pretty bad.

Where do I start? This is has been an epic story of some of the worst customer service I've ever experienced. I've lost track of the number of times I've called and lost track of the number of things I was told that turned out to be inaccurate.My dad wanted a subscription for Christmas. I first placed a digital order for my dad's iPad. I then learned that the digital paper works only using Flash Player, which iPad doesn't support. The woman I spoke to told me that I could download a third party app to support the paper. My dad is not tech savvy, so I asked her to cancel. But she couldn't even find my account. In fact, no one could find my account for nearly four weeks, even though I was getting e-mails from USA Today.After being assured that my father would receive the newspaper every day (he lives in Iowa, so carriers are limited), I placed an order for the print version. When all was said and done, he receives two or three papers at a time, at irregular intervals. I was just told that this was standard, and I was given inaccurate information earlier.I also continued to be invoiced for the digital subscription, even though I was assured it was cancelled. Several times I was told I would no longer receive bills and was paid to date, but I continue to receive them. I was just told that I would continue to receive bills (with amounts owed) even though I owe nothing. I asked them to send me a written notice confirming this.Short of recording our phone calls I don't know what else to do. I can't recommend highly enough against this company. New York Times is clearly the way to go.

All the ads I had since we're priced by the year. I contacted the USA Today directly to see if I could pay in a smaller amount. Six, yes six, contacts later I still did not have my answer. Then I found this deal. It was a better deal and much better customer service!

Paper has been at least a day late every day this week. Yesterday’s paper is not news it is a trash liner.

If you are already a subscriber to USA Today and just want to renew, you should probably wait until your existing subscription is about to expire before ordering through amazon. USA Today doesn't seem to be able to make the link between the existing subscription and one ordered through a 3rd-party, resulting in a less-than-full year extension. I like the paper tho - it is the only way I get national sports news; my local paper only covers the local teams.

Too EXPENSIVE

I'm a longtime subscriber of USATODAY, and I feel it is the best newspaper I know of or read in America. Also, if you buy the hard-copy subscription, you get all the digital editions as lagniappe. In other decades, I traveled widely abroad and enjoyed buying the international editions of USATODAY. Further, this newspaper listens to its readers and actually values their input. Though there are high-brow papers and financial papers, etc., this is the paper of choice for me and mine.

this paper is very informative, but costly. 215.00 a yr then be told that the subscription is past due?..i renewed the subscription in july and am being sent a bill saying I am 38.??past due on the acct.