CSSN ScanShell 800N Portable USB Sheetfed A6 Scanner

Working with a client who purchased this. Found that the product MUST be used with their software, it is not usable out of the box. Twain support appears to require purchasing the software also (did not try). Once you purchase the software, idScan in our case, it works fine.

This item was returned, as it did not work. I was able to return it with no hassle. Thank you.

I had two professional IT support people work separately on installing and getting this operating (at $60 per hour each). My operating system is XP. Neither was successful. The device is a piece of junk, the software is terrible, and the customer service is non-responsive - you have to fill out an eticket because they won't answer their phone, and after two days there is still no response. I don't think I can find the packing slip - I bought it through Amazon so I probably can't return it in which case I am going to take it down to the town square and publicly smash it to bits with a baseball bat.

The scanner is so easy to use and is very portable. You can take it everywhere you go and the detail of the scanned pages are amazing. I used to buy big and bulky scanners thinking that they where the best, however this scanner actually delivered better results. I would recommend this scanner to anyone that wants a great, inexpensive, and dependable scanner.

I'm not sure what happened to "scammed", but my experience couldn't be better. This thing is extremely easy to set-up and use. Its actually kind of fun. Feel free to contact me with a question. Good luck. - Ken

This scanner is fast, easy to use, and works great with the scanshell.net database software. It has reduced the time for our visitor management system, previously hand writing all of the visitor information, to nearly zero! I have only had one repair and one replacement (of two we use) in the last 4 years with thousands of scans - very dependable!