When you receive the product, please remove the tip of the pen to prevent it from drying out. If you have a problem, please contact customer support. We will be happy to help you, including a replacement. High performance ink technology combines the best qualities of liquid and gel ink for a super-smooth writing experience;Liquid gel ink dries so fast even left handed writers love it - no smears,no smudges,no globs;Maximum comfort and control with the latex-free grip
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