How to Deal With Parents Who Are Angry, Troubled, Afraid, or Just Plain Crazy Second Edition

I think that this book is a good read for anyone who has intentions of going into School Administration. It is important because it gives good examples of how to deal with parents who make lives difficult.

The book haas some great advice and insight as do other books I have read on the subject. When I received the book I was a bit shocked as the price tag being $61.95 and the book itself is abut 7 inches in length and five inches wide with 169 pages total. I read this book during my lunch. While the author included some nice tools to measure your school's climate oroverall health, I felt the book was seriously over priced. I can't get past the dollars I paid for this book. I would loan it out but not recommend anyone purchasing the books for such a price.

Good read for new admin. It explains the various behaviors of parents very well and gives good strategies to cope with it.

As described and great service

This book is teaches common sense, no new information here.

I was required to read and review a book during a summer class I took for my Education degree. I choose this one because the title looked interesting, to my pleasure the whole book was also interesting. The author has a great sense of humor, I guess you have to when you've worked in education any length of time. She uses that humor to address many of the day-to-day situations teachers and administrative staff must deal with. Having worked in Early Childhood Education for a number of years, I found myself wishing I had read the book sooner. To my amusement/horror I discovered I too had been one of the "crazy parents" once, when calling my daughters school, and the principal had implemented one of the very strategies in the book on ME! Needless to say, it worked and I calmed down. I recently bought the Kindle version so I could easily reference it as needed, now that I am in the classroom as a teacher.

I bought this book hoping to learn some helpful information about dealing with “difficult" parents. Although it does provide some insight, it's more directed to helping administrators deal with these types of parents. Also, the book had a funny title, so I was hoping the book would have some humor... It did NOT!

This book contains so many helpful ideas that it ought to be required reading in teacher education courses. One of the biggest problems new teachers have is learning how to deal with parents of all stripes. New teachers ought to have a book like this at home or at school for ready reference.In my own courses for teachers, I cover information that McEwan describes so effectively in her book. She's been there, done that, and new teachers can benefit from her experiences. It is well written, practical, and to the point with many wonderful examples. A worthwhile investment by any account.

This is aimed at schools, not other professionals. The strategies are a bit obvious too. Will look for something better.